It's why we're here.
State-of-the-art, cloud-based ticketing.
Find out why thousands of organizations choose Tix.
Our box office runs more efficiently and smoothly since we switched to Tix.
Tix offers the most friendly & efficient customer service in the ticketing industry.
Tix has provided a first class ticketing system for our organization.
We've had a wonderful experience with Tix. It's easy and our ticket buyers love the convenience.
Tix is a state-of-the-art, cloud-based ticketing system that features fully integrated access controls, event management controls, multi-channel distribution capabilities, and a robust reporting suite. Tix provides a customer-facing ticket sales page, as well as inventory controls, invoicing and financial accountability.
We specialize in no-cost, feature-rich ticketing solutions for venues, promoters, producers, universities, theme parks, tours, museums, casinos, theatres, film festivals, concerts, night clubs, music festivals, race tracks, and more.
Tix features an easy-to-use interface, a robust reporting suite, marketing tools to help keep your customers engaged, and the ability for you to access all of your ticket sales and donation information in one place.
It's ticketing software designed with you in mind.
Tix seamlessly integrates into your box office operations. The Tix system is easy to learn, and teach - you'll have your box office staff trained in no time. Online ticket sales take place on a private label page that is designed to look and feel like your website. It can be customized to have the same look and feel of your existing web site, complete with your logos, banners, links, fonts, and colors.
Credit Card Processing
Bring your own -Tix is compatible with over 30 different e-commerce payment gateways including Authorize.net, Cybersource, Global Gateway, Virtual Merchant, Stripe, PayPal and many more. Tix does not charge an additional fee if you use your own merchant account. When using your merchant account for credit card processing, ticket revenue goes directly into your account within 48-72 hours after each ticket purchase.
Let Tix Handle it - If you do not have the time, or if you do not wish to incur the expense of setting up your own merchant account, Tix can handle the credit card processing for your organization. If you wish to use the Tix merchant account we charge an additional fee of 5% of the ticket price for credit card processing. When using our merchant account for credit card processing, we send you a check the week after the event.
E-Tickets - Let your ticket buyers print their own tickets at home. Each E-Ticket is uniquely barcoded for added peace of mind.
Thermal Ticket Printing - Tix interfaces with BOCA, Practical Automation, and Datamax thermal ticket printers. Print tickets on demand in advance and in the box office.
Pre-printed Tickets - Don’t have your own ticket printer? Let Tix print tickets for you. We can print a subset of tickets or the whole house.
Other options - Tix also supports some thermal receipt printers, standard inkjet/laser printers, and can support a ticketless Will Call option.
Tix can accommodate orders taken by Phone, Fax, Mail, Box Office, and Internet. Tix also offers an optional 24/7 Call Center service that allows ticket buyers to speak with a US based live operator for ticket ordering. You can use any combination of our services to sell your event tickets.
Private Label - Tix seamlessly integrates ticket purchasing into your existing web site.
Mobile Friendly - Mobile ticket sales are increasing at a rapid pace. Tix has a mobile friendly site to insure your patrons can purchase your tickets on mobile devices and tablets.
E-Tickets/Print @ Home Tickets - Allow your ticket buyers to print their own tickets saving you time and money and freeing your box office staff up to sell more tickets.
Secure - Tix employs 128 bit Secure Sockets Layer (SSL) Encryption to make sure that sensitive information is secure as it's transmitted to and from your ticket buyer and the credit card processors.
Easy to Use - With our intuitive ticket sales software, training is a snap. Your box office will be up to speed in no time.
Touch Screen Compatible - Take advantage of our touch screen program to speed up your walk-up transactions, free up counter space and reduce the amount of hardware required.
Card Swipe - Streamline your walk-up ticket sales with compatible credit card swipes.
Our U.S. based operators are standing by 24 hours a day, 7 days a week, ready to take their phone ticket orders through our optional toll-free Call Center.
We support reserved seating, general admission seating and can handle events with combination reserved and general admission seating. We program your seating charts for you at absolutely no cost.
Seat Selection - Patrons love choosing their own seats using our interactive graphical seat maps. Different patrons have different seating preferences. Tix allows you to accommodate them while taking the load off of your box office staff.Tix has 1000’s of seat maps on file. If we don’t have it, we will program it for you free of charge.
Best Available - Tix can be configured to assign best availability seating by price tier based on the seating priorities you specify.
Photographic Seat View - Show your ticket buyer what the view from their seats will look like! Tix gives your patrons the ability to view photographs from each of the seat locations giving them better tools to insure they’ll enjoy your events and buy more tickets.
Unlimited - Our system supports an unlimited number of venues and seating configurations for your organization.
Flexible - Tix supports complex seating arrangements, including venues with combined reserved and general admission seating.
Enhance the relationship you have with your ticket buyers using our suite of customer reports, Email marketing tools, and customer history tracking. Our CRM tools will help your organization understand and grow your patron base.
Generate customer lists based on purchase history or entry date into the customer database. Customer information (name, address, phone number, email address, customer classifications) can be updated at real-time, and our Merge Customer History program allows authorized users to manage any duplicate customer records that have been created.
Discover your most important patrons - Who buys the most tickets? Who are your most important donors?
Keep first time buyers coming back - Instantly generate a list of first time buyers and invite them back!
Stay connected with donors, members, subscribers and repeat buyers
Identify and create groups of different customer types
Detailed customer history - Develop segments based on past purchase history
Use our tools and reports to create ongoing, meaningful interactions with your patrons. Know who your patrons are and generate targeted customer lists to use in your marketing efforts.
Social - Post your event to Facebook and generate buzz about your next event. Tix makes it easy to post your events on your Facebook Fan pages and allow your ticket buyers to share their purchase and information about your event on their social networking pages including Facebook and Twitter.
Surveys - We can customize demographic data collection to suit your needs. We can collect anything from the simple "How did you hear about us?" to sophisticated surveys with multiple choice and free-form answers.
Donations - You can solicit and accept donations and memberships for your organization. Tix allows you to offer pre-set levels and/or open donation amounts. Quickly and easily generate donation reports, and use that information to thank your donors for supporting your organization and tell them why they matter.
QR Codes - Easily generate QR codes for use in marketing communications. Scanning the code with a mobile device takes the ticket buyer directly to a mobile optimized ticket sales page.
Discount Codes - Discount codes give your ticket buyers an incentive to purchase tickets. Provide an amount or percentage off each ticket. Encourage patrons to bring their friends with group discounts. Improve advanced sales with limited-time promotions.
Renewals - Stay in touch with your subscribers and make it easy for them to renew their subscription each season with our automated subscription renewal process.
Email your patrons directly at any time through Tix. Contact them to let them know about an upcoming event or simply thank them for purchasing tickets to a past event. Tix helps organizations like yours build strong relationships with your patrons.
Tix makes communicating with your ticket buyers easy. Tix can be used to send an email blast to past ticket buyers letting them know about an upcoming event. Our e-mail notification program can also be used to inform patrons of important information such as a cancellation, postponement, line-up change, or parking information related to an event they’ve already purchased tickets to.
Email notifications are logged and communication history can be viewed when viewing customer details.
Tix can be used to process donations or membership sales at the various giving/membership levels allowed by your organization. Tix can be programmed to give discounts to ticket buyers based on their purchase history, including donations and memberships.
The donation/membership solicitation can be programmed to appear during the ticket purchase process. You can also link directly to the donation/membership solicitation so that your patrons can contribute to your organization independent of making a ticket purchase.
Tix offers the ability to add and track sponsor and donor information in a manner that reduces unnecessary work and facilitates revenue generation for your organization.
Pledge reminders to donors can be created in the Tix system for automatic follow-up.
Tix supports customer donations and membership renewals online and through the box office system.
Take Tix with you on your iPad, iPhone or other mobile device, and sell tickets without needing to install an app. Use Tix to process real-time ticket sales and accept credit card payments on your mobile device.
Mobile ticket sales are increasing at a rapid pace. Tix has a mobile friendly site to ensure your patrons can purchase tickets to your events on their mobile devices and tablets.
Our mobile-optimized ticket sales pages allow your patrons to easily complete their ticket orders on their mobile device or tablet.
Your patrons can still access all of the ticket-buying options available on our mobile-optimized ticket sales pages, including the abilty for them to select a seat.
Tix can handle most any season ticket or subscription need, including "build-your-own" or fixed packages. Additionally, we offer same-seat season subscription renewals so that your patrons can purchase the seats they held the previous season.
Tix offers various season ticket/subscription options, including:
Fixed Season Subscriptions where the patron gets the same seat across all of the shows in the subscription.
Build Your Own Subscriptions where the patron selects their own seat for all of the shows included in the subscription and then receives a discount at checkout.
Flexible Subscriptions (Flex Pass) where the patron gets a voucher for each of the events included in the subscription. The vouchers can then be exchanged for individual event tickets through the box office.
Tix can automatically generate season ticket renewal orders that include the seats held by the subscriber for the previous season. Renewal expiration dates and times can be pre-configured to release season tickets that have not been renewed by a specified date and time. The Tix system can be used to generate customized season ticket renewal letters as well as season ticket renewal e-mails. Customers can renew tickets online by entering their Tix order number, Renewal Code, and credit card payment information. Box office users can renew season ticket orders via order number, customer lookup (name, phone number, e-mail address, etc.), or seat location and applying any applicable payment method.
Tix includes a variety of reporting tools which allow authorized users to separate data by event, event type, event category, method of payment, order type, cashier, as well as by event date range and transaction date range.
Tix features a robust and sophisticated reporting suite that can provide organizations with the type of data needed for in-depth financial and marketing analysis.
Extensive - View the data you need, when you need it. Tix offers a full suite of over 40 reports to provide you with ticket sales data in real-time.
Customizable - View report data that is important to you. Tix reports are highly customizable to allow custom filtering, sorting, grouping, as well as the ability to customize the columns displayed and the sequence of the columns displayed. Report customization can be configured by the user and saved for later re-use.
Exportable - Easily export sales and patron data to Excel, PDF, or CSV.
Tix can be configured to include Google Analytics tracking codes for conversion tracking.
Tix offers real-time barcode scanning through its proprietary TixScan app on iOS devices. Ticket validation can be performed on E-Tickets (Print-at-Home) and/or hard tickets for validation and attendance reporting.
The Tix scanning application can be run in a linked mode in which all scanners are connected to the Tix centralized database via the internet or in a standalone mode where each scanner is independent without the need for an internet connection. The Tix scanning application is compatible with a variety of barcode scanners.
iPhone Mobile Scanning App - Use the Tix Scan app in conjunction with the Linea Pro scanning cradle. Ideal for organizations that require easy integration with their existing infrastructure.
Wired USB Barcode Scanning - USB barcode scanners plug into a laptop or PC and interface with the Tix E-Ticket scanning program. USB barcode scanners are easy to use and provide a cost-effective solution for access control.
Wireless Scanning - Wireless scanners run on Pocket-PC’s running a proprietary Tix Scan application. Wireless scanners are optimal for high volume events where quick scanning and long battery life is a priority.
Our private label solution seamlessly integrates ticket purchasing into your website. It can be customized to have the same look and feel of your existing web site, complete with your logos, banners, links, fonts, and colors.
While some services include a branded banner at the top of the ticketing pages, Tix wraps your web page around our ticketing engine which includes your logos, colors, graphics, navigation, sponsors, etc. This provides a seamless integration of ticket sales functionality with your website, resulting in an improved customer experience where additional information about your organization is only a click away. Our mobile-optimized ticket sales pages can also be branded with your organization's logo and colors.
Print-at-home tickets can be customized to include your organization's logos and colors, as well as venue driving directions, a map of the venue location, and event-specific advertising.
Without the confidence that their information is secure, ticket buyers simply won't buy tickets.
PCI Level 1 is the highest (most secure) level of certification available from the Payment Card Industry.
Tix employs 128 bit Secure Sockets Layer (SSL) Encryption to make sure that sensitive information is secure.
Inclusion in Visa's Registry requires that Tix meet Visa's program requirements, rules and applicable PCI requirements.
Tix does not store full credit card numbers. We only store the last four digits of the credit card for reference. This means that even if a hacker could gain unauthorized access to our system, there wouldn't be any valuable credit card information to steal.
Tix is one of very few ticketing companies that have met the stringent requirements of the Nevada Gaming Commission for use in Nevada gaming establishments with entertainment venues and ticket sales.
No set up fees. No monthly or annual fees. No hidden fees.
Tickets sold by your organization through the box office system. (Walk-up sales, etc.)
Tickets sold online, on kiosks and through mobile devices.
Ticket sold through our optional 24 hour, 7 day a week call center service.
We offer two ways to process credit cards through our ticketing system. You can either use your merchant account, or ours. In order to use your own merchant account, it must include a compatible e-commerce payment gateway. Tix is compatible with over 30 different e-commerce payment gateways including Authorize.net, Cybersource, Global Gateway, Virtual Merchant, Stripe, PayPal and many more.
If you wish to use the Tix merchant account we charge an additional fee of 5% of the ticket price for credit card processing. Tix does not charge an additional fee if you use your own merchant account.
When using your merchant account for credit card processing, ticket revenue goes directly into your account within 48-72 hours after each ticket purchase. We then invoice you for our fees. When using our merchant account for credit card processing, we send you a check the week after the event.
All of our fees can be passed along to the ticket buyer. This enables your organization to use our service at no cost. You may also include some, or all, of our fees into the ticket price. It's up to you.
Tix can print and mail tickets directly to your ticket buyers. There is a single $3.00 shipping and handling fee applied to each order when we print and mail tickets for you. We can also print tickets and mail them directly to you for $.20 per ticket plus shipping. There are no shipping and handling fees applied to Will Call orders or orders in which we do not print and/or mail the tickets.
Our service fees remain among the lowest in the ticketing industry. Pass those savings along to your patrons and watch your ticket sales increase!
We specialize in feature-rich ticketing solutions for venues, promoters, producers, universities, theme parks, tours, museums, casinos, theatres, film festivals, concerts, night clubs, music festivals, race tracks, and more.
Join thousands of venues, promoters, and producers who have made Tix their complete box office and online ticketing solution.
Not quite ready yet? Contact us to learn more.